Visitor Accessibility Information

The Museum is open from 10.00am until 4.00pm, Tuesday to Saturday; last entry is at 3.30pm.

Admission to the museum is free.

Donations are welcome and gratefully received.

Donation boxes are located at both entrances of the Town Hall.

Our fabulous gift shop provides a wide range of products, many of which take inspiration from the museum’s collections.

The range includes books, greetings cards and postcards, stationery, homeware, children’s gifts and much more.

Folkestone Museum welcomes groups and coaches.
Groups of 20 or more need to book in advance.

To book your group visit please call the Museums Team on 01303 257946.

Coach Parking: Folkestone Museum does not have access to a coach park. The nearest coach park is currently in Folkestone Harbour.

*Note: For schools groups and educational visits please see the Learn pages of this website for more information on what we can offer school groups.

The Museum is fully wheelchair accessible, there are ramp entrances on the Ground floor and the Lower Ground Floor. To the rear of the Museum the exterior floor is uneven (cobbled) and it is recommended that the front entrance is used for easier access.

There are two recommended drop off points near to the Museum. The nearest is Rendezvous Street at the barrier to the Precinct, there is a short incline of about 100 metres. The other drop off point is the Taxi rank located at the end of Guildhall Street on Shellons Street, this is approximately 150 metres from the Museum on a flat surface.

There is a lift in the Museum that is wheelchair accessible, it has audio announcements and Braille labelling on the buttons.

Visitors toilets and Wheelchair accessible toilets are available on the Lower Ground Floor.

Baby changing facilities are available in the visitor’s toilets.

Mobile Induction Loops are available at the reception desk.

Please contact the museum if you require large print resources to be sent to you. Other publications are available at the reception desk on the ground floor.

Photography is allowed for personal use but no flash or tripods please. Photography may not be allowed in certain areas – there will be notices advising you of this.